"Proactive service is the key to keeping customers happy and running a network efficiently. Overture GIS has guided our network expansion, increased efficiency across all business units, and improved customer service satisfaction - helping consistently maintain a churn rate of less than 2 percent."
“We continue to be impressed with ETI’s ability to adapt to new technologies like IPTV and FTTH. It translates into less investment and time necessary for us to deploy.“
“ETI’s proven solution improves the installation, activation, service and billing of our fiber products and integrates seamlessly into our existing architecture.”
"I love the software and I really like the support I receive from ETI…whether I need help, something is broken or if I am just looking for a tool to make my job easier, ETI is there for me."
“ETI is a company whose products actually perform exactly as described in its sales materials.“
“Every time I read a new ETI press release, I am reminded that we made the right choice purchasing Triad.”
"As the City of Wilson's OSP Engineer, I am responsible for all the OSP design, construction, installation and maintenance of our city’s fiber optic network. Using Overture GIS saves me time and makes my job easier. I can now quickly analyze a route, find available capacity to serve new homes, see existing plant assets, plan best construction routes and even compare different options to select the lowest cost / best design. The tool is user-friendly and provides all the data I need in one location."
"ETI has been absolutely the finest vendor I’ve had the pleasure of working with in my close-to-40 years here. You’ve been an integral part of so many significant initiatives here at MTS and I could always count on your responsiveness, professionalism and friendliness."
“Solo Field Tech increases our efficiency, which allows us to better manage subscriber premise service and increase customer satisfaction.”
“We have enjoyed a long and beneficial relationship with ETI. ETI’s staff members are always available when we need them — just like a part of our team.“