“We continue to be impressed with ETI’s ability to adapt to new technologies like IPTV and FTTH. It translates into less investment and time necessary for us to deploy.“
“ETI is a company whose products actually perform exactly as described in its sales materials.“
"Proactive service is the key to keeping customers happy and running a network efficiently. Overture GIS has guided our network expansion, increased efficiency across all business units, and improved customer service satisfaction - helping consistently maintain a churn rate of less than 2 percent."
"As the City of Wilson's OSP Engineer, I am responsible for all the OSP design, construction, installation and maintenance of our city’s fiber optic network. Using Overture GIS saves me time and makes my job easier. I can now quickly analyze a route, find available capacity to serve new homes, see existing plant assets, plan best construction routes and even compare different options to select the lowest cost / best design. The tool is user-friendly and provides all the data I need in one location."
“ETI’s proven solution improves the installation, activation, service and billing of our fiber products and integrates seamlessly into our existing architecture.”
“Every time I read a new ETI press release, I am reminded that we made the right choice purchasing Triad.”
“We have enjoyed a long and beneficial relationship with ETI. ETI’s staff members are always available when we need them — just like a part of our team.“
"I love the software and I really like the support I receive from ETI…whether I need help, something is broken or if I am just looking for a tool to make my job easier, ETI is there for me."
"ETI has been absolutely the finest vendor I’ve had the pleasure of working with in my close-to-40 years here. You’ve been an integral part of so many significant initiatives here at MTS and I could always count on your responsiveness, professionalism and friendliness."
“Solo Field Tech increases our efficiency, which allows us to better manage subscriber premise service and increase customer satisfaction.”