ETI launched its first product in 1993, and now has an extensive array of products for the control and management of broadband technologies. These products aid customer service representatives and technical service personnel in assigning and tracking subscriber services, and automating the delivery of services so they can be activated within seconds of ordering. Our products reduce the manpower required for order processing while dramatically improving the quality of services provided and furnish the necessary reporting essential to management and to network service providers.
The key employees of ETI have extensive experience in software development and system design with companies such as Cisco, Alcatel-Lucent, Microsoft and Motorola in the fields of cable TV, telephone and satellite communications. ETI has over 150 systems installed and operating at telephone companies, utilities, municipalities and cable TV companies worldwide. Those systems provide triple play services to millions of subscribers.
Although the development of leading-edge high-technology products is a top priority, the primary goal at ETI is to provide outstanding customer service and satisfaction. In fact, over 98% of our customers retain ETI services through recurring support agreements.
ETI is privately held with no long-term debts or liabilities. Customer references provided upon request or click here.
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