ABOUT ETI

Kirk Hoyer, Vice President of Technology

Mr. Hoyer has been Vice President of Technology since 1996, and has broad experience in the design of computer software for transaction processing, telephone switching systems, and voice response equipment. He also serves as a Director of the Company. From 1992 to 1995 he provided software design for ETI products on a part-time, consulting basis. During that period, he was also responsible for the development of a PPD day billing system for Tel-Care, Inc., and was Engineering Manager for Telecorp Systems, Inc. with responsibility for that company’s interactive voice response products.

From 1990 to 1992 he was Engineering Manager, UNIX Systems for Scientific Software, Inc. and was responsible for porting proprietary communications software from VOS to UNIX. From 1988 to 1990 Computer Communications Specialists, Inc., a manufacturer of interactive voice response systems with text-to-speech features, employed him as a software engineer. From 1981 to 1988 Mr. Hoyer was a Member of Technical Staff at Bell Laboratories, where he developed software for a wide variety of AT&T switches for international and domestic applications. Mr. Hoyer holds an M.S. degree in Electrical Engineering (Computer Engineering) from the University of Michigan and a B.S. degree in Electrical Engineering from the Georgia Institute of Technology.